Sydney City Lexus is a total service and repair centre, providing a standard of service acclaimed by our customers.

Services include:

• Lexus scheduled & interim services – for all Lexus models
• Mechanical repairs, including electrical, air conditioning and fuel injection
• Tyre and safety, batteries, detailing & paint touch up
• Showcase Advantage customer service benefits, including vehicle pick up and delivery, free late model Lexus loan vehicle, airport shuttle service, online booking and more

Every customer service experience is backed by our Service Department Pledge – ensuring that our staff are trained to deliver the best possible experience while servicing your car.

Our employees strive to:

1. Greet you immediately and sincerely
2. Listen very carefully to you and understand what you are saying
3. Get the job done correctly the first time
4. Get the job done on time as promised
5. Treat everyone with a helpful, polite and positive attitude
6. Answer your questions completely and honestly
7. Resolve your concerns quickly and completely
8. Continuously improve their skills so that they will provide better service
9. Make the needs of our customers their highest priority
10. Relentlessly pursue perfection