ENFORM ยน SUPPORT AND FAQS
OVERVIEW AND APPS
How does Enform work?
It works by pairing the driver's compatible smartphone to your vehicle's head unit to access the apps from the comfort of your vehicle. You can easily control Enform services through the vehicle's remote touch controller. Access will be via the Lexus Enform icon on the multimedia display via the Lexus Remote Touch controller (LRT) on the centre console. Lexus Enform utilises compatible iPhone or Android™ smartphones, unlocking access to a suite of apps and services, all around the clock, all within your vehicle, all in real time.1
What App Services are included?
VEHICLE COMPATIBILITY
Can I get Enform on another manufacturer's vehicle?
Which Lexus models have Enform?
COST OF SUBSCRIPTION
CAN I PROVIDE ACCESS TO ENFORM TO OTHER DRIVERS OF MY LEXUS?
What does Enform cost?
ACCOUNT ACTIVATION AND REGISTRATION
What if I don't want to use/activate the Lexus Enform services?
An icon will still appear on your menu screen but will not have any functionality.
SMARTPHONE CONNECTIVITY
I don't have a compatible smartphone, can I still use Enform?
Is my phone compatible with Enform?
In the future, other popular makes of smartphones may also be considered but Lexus has no immediate plans to expand the operability to any other makes or models.
Enform will not work with Blackberry or some Windows phones (certain Nokia models) at this stage. Lexus retains the right to amend the list of compatible phones from time to time.
Will additional smartphones work with this system in the future?
USING ENFORM
How do I know that Enform is giving me the right information? What is the source of the information for Local Search, Weather, Fuel Finder and Destination Download/Assist?
Places: TomTom https://www.tomtom.com/en_gb/traffic-index/
Weather - The Bureau of Meteorology http://www.bom.gov.au/
Fuel Nearby - Motormouth https://motormouth.com.au/
Parking - HERE Maps
Open Data from Melbourne City Council
Open Data from Access Canberra
DATA AND DEVICES
Can I connect more than one smartphone to Enform?
How much will the data download costs be? Will it increase my phone bill?
We suggest you check with your service provider to understand the limits of your purchased data plan. Some smartphones, like iPhone, have the ability to track how much cellular data is used. Refer to your smartphones owner's manual for details.
Is my personal information kept private?
Please see the Enform Privacy Statement. This can be viewed at: http://www.lexus.com.au/smallprint/privacy
Will Enform work with my iPad or iPod Touch?
If you require further assistance using the Enform service, you can contact the Lexus customer assistance centre on 1800 023 009.
1. Requires compatible device & app installation, third party info, mobile data, network reception & GPS signal. Mobile usage at user's cost. Apps subject to change. For details see lexus.com.au/enform.
2. Uses third party information which may not be accurate or cover all areas.